| C U R R E N T A
R T I C L E S: |
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| The Organizational Pinata |
| From the time that each of us entered the corporate
world, we have been working with the straw man whenever we were
involved in team collaborations. Now, try to remember if and when
you were instructed on the rules and methodology of working with
the straw man. I would speculate that you learned through the aged
old process of immersion and osmosis. If your experience was like
mine, you were assigned to a team and given an objective. It could
have been a problem to solve, a strategy to develop or an organizational
optimization proposal to generate. The objective does not matter
because the team dynamics were the same. Soon after the team settled
down to work on their assignment, the straw man very quickly came
upon the scene.
The straw man is quite easy to get along with and it seems that
everyone likes him. He does not mind being pushed, poked, stretched
and challenged. As a matter of fact that is his purpose in life.
The team takes him in but he is treated differently than the others
on the team. His responsibility is to act as a pinata for the rest
of us to swing at. |
| Everyone Loves The Straw Man |
| When the team begins its work in earnest, everyone
is looking for a direction to follow, a starting point with which
to begin and preliminary attributes of the solution. Enter the straw
man! To facilitate the process, one member of the team will step forward
and introduce the straw man to propose the direction, starting point
and approximate solution. Each team member intuitively feels that
good solutions and sound recommendations do not lie in the extreme
regions of thought and conjecture. Within the universe of potential
solutions, the team wants to focus on a solution that is both practical
and logical. The solution must also have the ability to gain the team's
consensus in a brief amount of time. Visually speaking, let's represent
the total universe of possible solutions as the large cube shown here... |
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| The straw man solution would be represented by
the smaller inner-cube. It seems logical that the preliminary solution
should be positioned around the center and then it is fine-tuned
by the team. Since this is so apparent to all team members, consensus
at this stage is very easy to reach. Even though the straw man was
proposed by one individual, the rest of the team feels comfortable
with the process...everyone loves the straw man! That is because
they will now be encouraged to test the viability and strength of
the proposal. That is a major component of the process. In fact,
if every team member proposed a straw man, you could expect that
each would be quite similar.
When the floor is opened for discussion on the straw man, all eyes
are on the inner-cube. Based on the team's consensus that the straw
man is a reasonable approach, the discussion is lively, but quite
conciliatory. There is no need for contentiousness, since it is
generally understood that the straw man is very close to the eventual
solution. Guided by this feeling of inevitability, team dynamics
are very cordial and all team members enthusiastically embrace the
final solution. |
| Straw Man or Con Man? |
| The straw man framework has endured because it is very
logical and people find it very comfortable to work with. Since any
team member has the ability to come forward with a straw man, the
process has the appearance of being highly democratic. Since all individuals
have the ability to influence the final solution, the process could
be considered very egalitarian. Finally, there is an appearance of
great team harmony and effectiveness. Dissension and discord are the
exception as opposed to the rule. Due to these factors, the solution
put forward by the team is usually accepted without much consternation
by senior management because: |
- The recommendation seems reasonable.
- The process seemed fair.
- All team members are in support of the recommendation.
- The process is well understood and accepted as a standard corporate
practice.
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| Since this appears to be effective, it would be foolhardy
to move to something new, irrespective of the potential benefits.
In the common vernacular, "If it ain't broke, don't fix it." |
| Cramer's Cube Surpasses The Straw Man |
| The methodology of Cramer's
Cube does not propose
that the straw man methodology is broken. Nor is there a claim that
it does not work. Rather, the proposal being made is that it is outdated.
Based upon the level of diversity embodied in the corporate team,
this approach cannot accommodate or facilitate the power of that diversity.
The straw man has seen its day and it is time to send it into retirement.
Tradition has its place in the world of business, but it must not
constrain the individual or the organization. The straw man is one
business practice that should have come with an expiration date. |
| Focused or Fooled? |
| It was mentioned that the team initially focuses
on the inner-cube, which represents the straw man. It is not focus
at all - it is a diversion! Having the team collaborate on the attributes
of the inner cube is done at the expense of the volume surrounding
it. Look again at the visualization of the cube and you will soon
realize how easy it is to be fooled. Just as an illusionist is skilled
in diverting your attention, you and your teammates willingly deceived
yourselves. Just as you would try to speculate on what the illusionist
is doing out of your sight, you ignored everything outside of the
inner cube. In the exercise of your duties as a member of this team,
neither you nor any of your teammates looked in this area. Does
that make sense?
Do not think of the traditional straw man approach as illogical,
nonsensical or impractical. Think of it merely as inadequate for
the current corporate organizational composition. That being said,
until another methodology can be defined, demonstrated and validated
the straw man approach is the reigning champ.
Prior to selecting new methodology for team collaboration and organizational
development, we should define the key elements that would enable
it to yield better results. |
| The attributes of the methodology should be defined: |
- It must be easy to understand, communicate and follow.
- It should allow all team members to have equal power, influence
and impact.
- Corporate management and Human Resources should endorse it.
- All aspects of diversity should be accommodated and empowered.
- Assignments must be completed in an appropriate amount of time.
- The operating environment must be energized, civilized and respectful.
- The team solutions should be potentially innovative and revolutionary.
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| A Better Mousetrap |
| In moving to a new methodology, which meets the
above criteria, the first step in the flow is to eliminate the straw
man. However, it is visually effective to have the range of possible
solutions defined by the inner-cube that was previously shown. The
departure from the straw man begins here. Instead of one person
putting forward the inner-cube solution, which then becomes the
team's pinata, every member of the team must contribute to its creation.
Next, all members should have the opportunity to collaborate and
commiserate on fine-tuning the range of possible solutions to a
manageable few. With the acknowledged diversity that exists in today's
corporations, individuals must be given an operating environment
that will enable them to make unique and innovative contributions.
Such a methodology exists within Cramer's
Cube. It is a dynamic
methodology that injects creative dynamics into Organizational Development.
At its core is an operating framework that will enable every team
member to make contributions at every juncture of the process. It
manifests the potential of each individual and produces results
that are defined as Innovative, Extreme and Revolutionary.
Corporate executives will feel comfortable with the methodology
because it will yield solutions that conform to a predetermined
set of criteria and are realistically achievable. Individually,
there is a high level of job satisfaction because individuals will
have the opportunity to apply all aspects of their diversity and
individuality. Team members achieve a level of pride and satisfaction,
seeing that their talents have been applied to practical and important
assignments impacting the bottom line. |
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Vincent M. Cramer is the author of Cramer's
Cube. He is also the founder of Winchester
Consulting Group, an Organizational Development
and Training Company specializing in the principles of Cramer's
Cube and its application to Diversity Asset Management™. |
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